Privacy policy
Data controller
[COMPANY NAME], tax ID [NIF], registered address [ADDRESS] (hereinafter, «ROOTENNE»), is the controller of the personal data collected through this website. Contact: hello@rootenne.com.
Data we collect and purpose
We process the data you provide when purchasing (identity, shipping address, email, phone) to manage your order, delivery and guarantee; contact details to answer your enquiries; and, if you subscribe, your email to send you commercial communications you can cancel at any time.
Legal basis
The performance of the purchase contract, your consent (newsletter, non-essential cookies) and our legitimate interest in improving our services.
Recipients
We share data only with the providers needed to run the store: payment platform (Shopify Payments), carriers, and analytics and marketing tools (Meta), the latter subject to your cookie consent.
Your rights (GDPR)
You can exercise your rights of access, rectification, erasure, objection, restriction and portability by writing to hello@rootenne.com. You may also lodge a complaint with the Spanish Data Protection Agency (aepd.es) or your local supervisory authority.
Retention
We keep order data for the legally required tax and guarantee periods; newsletter data until you unsubscribe.